Pay-As-You-Use Support
All the services that we offer as part of our annual support packages are also available on a ‘pay as you use’ basis. To provide these services at the best possible value for money we have developed two pricing models: ‘Everyday’ and ‘Expert’. Note that we are happy to provide fixed costs for projects likely to take several days – this way you can stay in control of the cost.
Everyday Support
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Software installation and configuration
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PC and Laptop repair
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User account management
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Interactive whiteboard and projector setup and assistance
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Hardware installation and configuration (such as new PCs, printers, wireless access points)
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Printer servicing
Expert Support
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Onsite emergency support for network and server failures
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Server and network health-checks
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Contingency planning
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Support for ICT development planning
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Backup and antivirus setup and testing
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New server setup and configuration
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Disaster recovery
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Microsoft/Comptia Certified Technician
Everyday Support is charged at £28 per hour, or £99 for half a day, and £159 per full day.
Expert Support is charged at £42 per hour, or £151 for half a day, and £249 per full day.
Please contact us to arrange an appointment for a technical visit.
If your support need is an emergency then please phone on 01422 410580 selecting option 1. Lines are normally open 7am - 6pm during term time.
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