Professional IT Support Services for Schools Call us today on 01422 410580
Professional IT Support Services for SchoolsCall us today on 01422 410580

Annual IT Support

Annual IT Support is aimed at schools who are looking for comprehensive support either to top-up their onsite technician, or as a fully managed service - looking after all aspects of the school's IT systems and in supporting staff. 

 

Core Support includes:

Remote technical support for all school staff

Onsite emergency support for network and server failures

User account management

Procurement assistance and consultancy

Contingency planning

E-mail system management

Onsite visits where core technical problem require

Management visits to discuss performance, projects and forward planning

 

Managed Support extends this:

Everything included in our CORE package, plus ..

Onsite visits to install software, update computers and maintain hardware and printers

A dedicated 'drop in session' every week with a member of our technical team being onsite

Comprehensive off-site backup, inclusive of active-monitoring

Anti-Virus system management

Management of external contractors where installation / repair is necessary

Regular server and network monitoring

Wireless network management

SIMS and FMS workstation technical support

 

Core Support at Primary School level is currently charged at £2850 annually.  Managed Support at Primary is £4850 annually. 

 

Secondary School level support is available - please call discuss your requirements. 

 

Equally, if you would a technician onsite for several days a week, please contact us to discuss. 

We're different:

Our team genuinely enjoy supporting schools

We don't cap how much time we spend onsite

Our approach is entirely school driven

Support is delivered by Microsoft, Comptia and SSAT qualified technicians all of whom have at least 3 years school experience

 

Audio Visual Support

Audio Visual support can be added to any annual support package for a flat fee of £795.  Check out our Audio Visual page to learn more about this additional layer of cover. 

Support Guide

Get in Touch

All prices exclude VAT

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